Last update: [August, 2025]
This Privacy Policy describes how QuadVenture, a legal entity of pi2 d.o.o., collects, uses, and protects your personal data when you visit our website and use our quad rental and tour organization services.
1. Data We Collect
When you use our website or services, we may collect the following types of personal data:
- Identification Data: Full name, phone number, email address, residential address.
- Booking Data: Rental dates, selected quad type, tour package, and additional services.
- Payment Data: Billing information and transaction records (processed securely through third parties; we do not store complete card details).
- Communication Data: Messages or inquiries sent via contact forms, email, or phone.
- Technical Data: Information about website usage collected through cookies and analytics tools.
2. How We Use Your Data
We use the collected data for the following purposes:
- Processing bookings and payments.
- Communicating with you regarding reservations, modifications, and inquiries.
- Providing safe and customized tours and rental services.
- Improving the website and enhancing user experience.
- Complying with legal and safety obligations.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance browsing experience and analyze traffic. You can manage your cookie preferences or disable them through your browser settings.
4. Data Sharing and Disclosure
We do not sell or trade your personal data. We may share it only with:
- Trusted service providers (e.g., payment processors, booking management tools).
- Authorities, when legally required or for the protection of rights and safety.
- Insurance and safety partners involved in the rental and tour organization process.
5. Data Storage
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
Your Rights (GDPR)
If you are located in the EU/EEA region, you have the following rights regarding your data:
- The right to access and obtain a copy of your data.
- The right to rectify or delete your data.
- The right to object to processing or request data portability.
- The right to withdraw consent (where applicable).
To exercise these rights, please contact us at info@quadventure.at.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy policies of those third parties.
Privacy Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
10. Contact
For any questions or inquiries regarding privacy, please contact us at:
pi2 d.o.o.
Address: Donja Lohinja, Centar bb, 75320 Gracanica
Email: info@quadventure.at
Phone: +387 62 783 310